We know you will need good reasons for choosing AWA, so here are loads of them…
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We don’t aim to please our clients. We aim to superplease them. Ok, it doesn’t always get quite that good – this is tax and accountancy! – but we do aim to provide fast, friendly, courteous, worry-free and awesome client service.
- Tax minimisation – we are committed to minimising the amount of tax you pay. We will make sure you are claiming all your available expenses and organising your affairs in the most tax-efficient way.
- Approach – unlike most firms of chartered accountants we are informal and down to earth. We don’t wear pin-stripes, there is no management-speak, and no complicated explanations. We talk to you like ordinary human beings because that’s what most entrepreneurs are – ordinary people doing extraordinary things.
- Direct – it is a cornerstone of our business philosophy that we will be honest, truthful and upfront with you at all times.
- Hours – we don’t work 9-5 and you can usually contact us out of hours (within reason please!)
- Convenience – we are happy to visit you at your premises or home if this is more convenient. And if you want your books picking up from your home or office we will arrange that.
- Fast – our aim is to turn your accounts round within 14 days of receiving them, and usually we can do it almost straight away. If it is urgent we can normally get them back to you within a couple of days. Work on time, every time.
- Inexpensive – we don’t aim to be the cheapest because we don’t cut corners. But you will get superb value for money – and normally we are around 25% cheaper than most high street firms of accountants.
- Fixed fees -: an all inclusive annual quotation – so you know exactly what you’re paying for, and no nasty surprises. Once you have your quotation there are no additional charges for phone calls, advice, visits etc.
- Flexible terms – you can pay annually or monthly to spread the load – whatever works best for you. Many clients prefer a regular standing order to a one-off yearly fee.
- Unlimited free phone support and no dreaded ticking clock.
- Beautifully presented – our accounts are professionally prepared in a style you’ll want to frame!
- Peace of mind – just give us a call and we’ll take away the problems.
- No quibbles – if you’re not happy we won’t charge you. As long as you let us know early (i.e. before we have submitted your accounts and tax returns!) then there will be no charges. Guaranteed.
- And finally: a sense of humour at all times. And that’s guaranteed as well!
The AWA Promise
We want to make sure that anybody who uses our services is comfortable in doing so. We give everyone a guarantee: if you’re not happy with our services there’s no charge. As long as you tell us at a reasonable time (and not after we’ve submitted all your accounts and tax returns) then we’ll simply waive the fee. Guaranteed, no quibbles. We want new clients to know that they can try our services without any downside, and we want our existing clients to know that we set the bar high and that if we don’t exceed it they don’t have to pay for it.